Terms & Conditions

1. Agreement and binding nature

By using this website, you enter into a legally binding agreement with Ashgrove under these terms. If you are using the site on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

These Terms and Conditions may be updated periodically. Any changes take effect from the date of publication on this page. Your continued use of the site following such publication constitutes acceptance of the updated terms.

2. User conduct and obligations

In using this website, you agree to conduct yourself lawfully and with respect for other users and third parties. Specifically, you agree to:

• Provide accurate information when submitting enquiries or contact forms
• Not impersonate any person or entity or misrepresent your affiliation with any person or entity
• Not use the site for any unlawful purpose or in a manner that violates applicable local, national, or international laws
• Not attempt to access systems, data, or content that you are not authorised to access
• Not submit or transmit content that is false, misleading, defamatory, or otherwise harmful

Ashgrove reserves the right to refuse access to any user who violates these conduct obligations.

3. Age requirements

This website is intended for use by individuals who are at least 18 years of age or the age of majority in their jurisdiction, whichever is higher. By using this site, you confirm that you meet this requirement.

4. Privacy and data protection

Your privacy matters to us. Please review our Privacy Policy for information about how we collect, use, and protect personal data. By using this site, you also agree to the use of cookies as described in our Cookie Policy.

5. Prohibited activities

The following activities are strictly prohibited when using this website:

• Using automated tools to scrape, crawl, or extract data from the site without prior authorisation
• Attempting to interfere with or disrupt the site's infrastructure, servers, or network connections
• Uploading or transmitting malicious code, viruses, or any other harmful content
• Reproducing, duplicating, or reselling any part of the site's content without written permission
• Using the site to engage in commercial solicitation or unsolicited promotional communications

6. Disclaimer of warranties

This website and its content are provided on an "as is" and "as available" basis. Ashgrove makes no warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information presented here.

Nothing on this site constitutes professional accounting, financial, legal, or tax advice. You should seek appropriate qualified advice before making any decisions based on information found here.

7. Limitation of liability

To the fullest extent permitted by applicable law, Ashgrove shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, this website or its content.

Ashgrove's total liability to you for any claim related to your use of this site shall not exceed the greater of any fees paid for services in the three months preceding the claim or USD 100.

8. Indemnification

You agree to indemnify and hold harmless Ashgrove and its representatives from any claims, damages, losses, or costs (including legal fees) arising from your violation of these Terms and Conditions, your use of the site, or any content you submit through it.

9. Force majeure

Ashgrove shall not be in breach of these terms or liable for any delay or failure to perform obligations where that failure arises from circumstances beyond our reasonable control, including but not limited to power failures, internet outages, natural disasters, or third-party service interruptions.

10. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining terms, which shall continue in full force and effect.

11. Dispute resolution

We encourage you to contact us directly in the first instance if you have any concerns about our services or these terms. Most matters can be resolved informally.

Where informal resolution is not possible, disputes will be referred to the applicable courts or arbitration bodies in the jurisdiction governing these terms.

12. Contact

For questions about these Terms and Conditions, please contact Ashgrove via the Contact page.